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Friday August 2nd, 2013

OIT > About OIT > OIT Facts

OIT Fact Sheets

Summary: The Office of Information Technology (OIT) provides telephone, network, and computing services in support of research and education at UCI. OIT provides central computing services, computer laboratories, departmental and research-group support services, and campus wide technical coordination. The campus network infrastructure maintained by OIT provides connectivity on campus and to the Internet.

Office of Information Technology Fact Sheet
Spring Quarter 2013 (4/1/2013-6/30/2013)

Wireless Networking
146  Buildings with wireless coverage:
43 with complete wireless coverage
103 with partial wireless coverage
1,268  OIT installed wireless access points at 54M bit/sec
132,000  Registered MAC addresses for wireless and DHCP
388,000  Daily average of wireless connections

Wired Networking
181  Buildings
511  Network equipment closets
1,607  Switches, routers, and hubs in service
37,704  Active network jacks

Telephones
-27  Net change in Digital phones installed
-33  Net change in Analog phones installed
+7  Net change in IP phones
9,709  Total Active Phones
4,236 Digital
4,236 Analog
1,237
 IP
5,821  Active Infomail Boxes

Email
598,517  Daily average of mail connections received
135,605  Daily average of Webmail logins
2,318,000  Daily average of blocked spam messages

324,000 

 Daily average of accepted messages
28,161  Total active accounts on OIT Mailbox Services

Campus Support

13,985  Campus operator calls Answered April-June
7,690  Total problem calls handled by the OIT Help Desk April - June
2,505  Total email correspondence handled by the OIT Help Desk April-June
803  Total network and telephone requests handled April through June
1,350  Desktop Support Issues Handled
247  Total campus systems supported by OIT-EUS
273  Virtual systems supported by OIT-EUS
90  Total Websites hosted on servers supported by OIT-EUS
33,347  Daily average unique UCInetIDs authenticating
741,945  Daily average authentications

Instructional and Research Support

1,925 Total class Websites in Spring 2013 on EEE
99.68% of undergraduates used EEE in Spring 2013 at least once
83.63% of instructors used EEE in Spring 2013 at least once

Administrative Support
  1. Student Financial Systems – process about $1 billion/year in transactions; used by over 27,000 students.
  2. Student Housing System – $80 million revenue/year; serves 8,500 students
  3. Parking Systems - process $17 million/year (Credit card, Cash, Check, Recharge)
  4. Time Reporting System used by 8,400 employees
  5. Campus employee portal used by about 9,000 employees.
  6. Facilities Demand Maintenance and Service Desk – $2.7 million/year processed; 4000 requests and work orders per month
  7. UCI Data Warehouse and Business Intelligence - decision support/analytics – 45,000 user ad-hoc queries/day; 1,088,894 total queries in July, 2013

IT Security
2,254,075  Connection attempts blocked by the border firewall an hour April-June 2013
71,500  Monthly average of VPN sessions April-June 2013
8,500  Monthly average of autoblocks April-June 2013