Network Connections
Summary: As part of UCInet, OIT installs, changes and disconnects network or data lines on the UCI campus. To request new service you will need to fill out a OIT Service Request Form.
Quick Index
Requesting Data Communications Installation
Requesting New Installations
Requests for new data communications installations must be submitted on a OIT Services Request Form. Requests for multiple lines can be added to a single form if all lines are associated with the same contact person, account/fund number, etc. Make a note in the comments section.
Requests must include the following information:
- Name of a person with whom OIT can work to coordinate the installation.
- UCInetID of individual authorized to charge against departmental funds with account/fund/sub to be charged.
- The UCInetID of the actual user of the data circuit.
Check the box which describes the type of service:
- Asynchronous - RS232 - Slow speed (9600 bits-per- second) data service. Access to campus computers is provided by terminal servers and the campus data network.
- Ethernet - High speed (ten million bits-per-second) data service. OIT provides a connection to a Multiport repeater (MPR) unit. Access to campus is provided if the MPR is connected to network by way of a router interface. Users who are requesting Ethernet service for the first time should contact OIT at x 4-2222 for further details.
- PhoneNet - Medium speed (230,400 bits-per-second) data service for Macintoshes. Access to campus computers requires that an Ethernet-to-AppleTalk gateway be purchased in addition to a router interface card or an Ethernet connection to an existing campus-connected subnet.
Attach to the request form a room layout with new location of data line designated by a small triangle. All devices, outlets, and cabling should be available at all times. Send request form to OIT, 5201 California Ave. #150, Zot Code 5475, or by fax. The fax number is (949) 824-2270.
Requests which are incomplete will be returned to the originator; therefore, if you have questions about your service request, please call (949) 824-2222.
Changing of Orders
Once your order has been processed by OIT, changes or alterations can only be made to the order due to extenuating circumstances. If changes are necessary, the UCI OIT Services Request Form will have to be modified, reissued, and completed at a later date.
Please do not ask the data line installers to make changes to the order as they can do only what the order specifies.
Lead Time for Installation
To ensure timely installation of data lines, please allow the proper amount of lead time.
- For installation of one to ten data lines in a department, please allow ten working days from the time the request is received by OIT.
- Data communications installations involving more than ten data lines require longer intervals. Please contact OIT, (949) 824-2222, for an estimate of the time required.
Location of Equipment
All data communications outlets and cable facilities must be accessible at all times for installation and repair. Bookcases, ceiling tile, file cabinets, and all other furniture blocking access to facilities must be moved by the requesting department.
Change in Data Line Installation
Requesting Change in Data Line Installations
Requests for changes in existing data line installations must be submitted on a OIT Services Request Form. Requests for multiple lines can be added to a single form if all lines are associated with the same contact person, account/fund number, etc. Make a note in the comments section.
Requests must include the following information:
- Station ID or jack outlet number of data line to be worked on or moved.
- Locations affected by change; i.e., present location of data line, room and building, and new room and building location to which data line is to be activated. If the data line is to be moved within the same room, indicate the data line move as the "same room."
- Name and extension of a person familiar with the work requested whom the installer can contact for proper placement of data line.
- Signature of individual authorized to charge against departmental funds with account/fund/sub to be charged.
Attach to the request form a room layout with new location of data line designated by a small triangle. All devices, outlets, and cabling should be available at all times. Send request form to OIT at 5201 California Ave. #150, Zot Code 5475, or by fax. The fax number is (949) 824-2270.
Requests which are incomplete will be returned to the originator; therefore, if you have questions about your service request, call (949) 824-2222.
Changing of Orders
Once your order has been processed by OIT, changes or alterations can only be made to the order due to extenuating circumstances. If changes are necessary, the OIT Services Request Form will have to be modified, reissued, and completed at a later date. Please do not ask the data line installers to make changes to the order as they can do only what the order specifies.
Disconnecting Data Lines
Requests for disconnecting a data line must be submitted on a OIT Services Request Form The form must include the following information:
- Circuit ID or jack outlet number of data line to be disconnected and date of last day service is required. Disconnects cannot be retroactive.
- Signature of individual authorized to charge against departmental funds with account/fund/sub to be charged.
Requests which are incomplete will be returned to the originator; therefore, if you have questions about your service request, please call (949) 824-2222.
Billing
Billing for Data Lines is included on the monthly Telephone Billing Statement. Lines accrue a monthly charge and appear as individual entries. Charges are summarized on a separate page labeled "Network Charges". These charges are broken down into several categories (i.e., Ethernet Connection, Serial Connections, Equipment, Installation Charges, Debit and Credit Adjustments).
Departments have thirty days to request an adjustment to their bill. After that time, no adjustments will be made. Call extension 4-4311 for answers to billing questions.
