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Friday August 2nd, 2013

Configuring Thunderbird using POP
for Windows

Summary: This handout is a comprehensive set of instructions to configure Thunderbird to work with Windows using the POP protocol. Thunderbird is available at: http://www.mozilla.com.

POP downloads your email to your local computer. By default, you will only be able to read your downloaded messages from that computer. If you need to access all your email from different computers, you may want to choose IMAP instead.

Related Information

Norton Anti-Virus Conflict

If you receive an error such as: "Unable to send an encrypted file ", it is likely due to use of a consumer version of Norton Antivirus configured to scan outgoing mail. You will need to disable scanning outgoing mail. If you use Norton Internet Security, it conflicts with our services. To use UCI's outgoing mail server, you will need to uninstall Norton Internet Security. Call the Response Center at (949) 824-2222 for more information.

 

Getting Started

  1. Launch Thunderbird by clicking on its icon.
  2. The New Account Setup should appear when you first run the program. Click on Email account, and click Next. (See Figure 1)

 

New Account Setup (Figure 1)
Figure 1

  1. Type your Full Name in the Your Name field.
  2. Type your UCI Email Address in the Email Address field and click Next. (See Figure 2)

Identity (Figure 2)
Figure 2

  1. In the Server Information window: (See Figure 3)
    1. Select POP for the type of Incoming Server.
    2. Type pop.uci.edu in the Incoming Server field.
    3. Type smtp.uci.edu in the Outgoing Server field
    4. Click Next.

 

Server Information (Figure 3)
Figure 3

  1. Type in your UCInetID in both the Incoming and Outgoing User Name fields. (See Figure 4). Click Next.

 

User Names (Figure 4)
Figure 4

  1. Type a descriptive Name in the Account Name field. This can be anything you choose. (See Figure 5). Click Next.

 

Account Name (Figure 5)
Figure 5

  1. Verify your settings, make sure Download messages now is unchecked and click Finish. (See Figure 6)

Congratulations (Figure 6)
Figure 6

  1. From the Tools menu, select Account Settings. (See Figure 7)

Account Settings (Figure 7)
Figure 7

  1. Click on Server Settings in the left pane . Check the SSL radio button under Security Settings. (See Figure 8)

Server Settings (Figure 8)
Figure 8

  1. Click on Outgoing Server (SMTP) in the left pane. Select smtp.uci.edu and click the Edit button. (See Figure 9)

Outgoing Server (SMTP) Settings (Figure 9)
Figure 9

  1. In the Settings window , change the Port to 587.
  2. Check the "Use name and password" box and enter your UCInetID in the User Name field.
  3. Click the TLS radio button under Use secure connection. Click OK. (See Figure 10)
    NOTE: In Thunderbird 3, please select STARTTLS instead of TLS

SMTP Server (Figure 10)
Figure 10

  1. Click OK to close the window and OK again to finish.  You are now ready to use your email. To check mail, click the Check Mail icon at the top of the screen.  When prompted, enter your password and press Enter.

If you have any problems, please call the OIT Help Desk at 949-824-2222, Monday through Friday, 8:00 AM to 5:00 PM.